Problem solving

There have been several cases where using the key to switch IME (Kanji key) causes problems, including crash of Windows own Metro app. Our Japanese customers tried the steps in […]

You can use in-app purchase to unlock all Pro features. Although the name will not change, at that point you will have the exact same features as SimpleMind Pro. In-app […]

In SimpleMind for Windows, when exporting a mind map as .pdf, some text may be displayed as strange characters instead of normal text. For example like so:   This problem […]

Local, Dropbox, or iCloud-SimpleMind You can delete, rename, or move mind maps stored in Local, Dropbox, or iCloud-SimpleMind directly in SimpleMind. Here’s how: Navigate to the mind map you want […]

SimpleMind for Mac (SimpleApps edition) and SimpleMind for Windows I purchased SimpleMind Pro, but still see “30-day Trial has expired”. The SimpleMind Trial and SimpleMind Pro are two different applications.  Uninstall the […]

The (external) keyboard shortcuts that SimpleMind supports differ slightly per platform. Mac: Use the main menu to explore all keyboard shortcuts. Assign shortcuts via your Mac’s System Preferences. Windows:See, or […]

This can happen when SimpleMind was not installed via the Google Play Store. For example, you used another app/store to install SimpleMind. The only way to fix this is to […]

Mind maps are not stored on our servers, nor do we have access to your mind maps or data. Therefore we cannot restore your mind maps. If you stored the […]

A trash-can image in the mind map means the mind map is in the trash. Deleting a local mind map moves it to the local trash folder. To remind you […]

Topics jump back after moving them This happens when you’re using an auto layout. Learn more about auto layouts and how to switch to a free-form layout in this help […]