Crash when using Japanese language (Windows)

There have been several cases where using the key to switch IME (Kanji key) causes problems, including crash of Windows own Metro app. Our Japanese customers tried the steps in […]

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The .pdf export displays strange characters

In SimpleMind for Windows, when exporting a mind map as .pdf, some text may be displayed as strange characters instead of normal text. For example like so:   This problem […]

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Delete, rename or move mind maps (iPad/iPhone)

To delete, rename or move mind maps, tap “Edit” in the mind map explorer. Select a mind map and tap the command at the bottom of the mind map list. […]

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Problems installing SimpleMind

SimpleMind for Mac (SimpleApps edition) and SimpleMind for Windows SimpleMind won’t start, I see a window “Activating SimpleMind Pro”. This means you still need to activate SimpleMind. Check this video. I […]

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Keep working with mind maps made in SimpleMind Free or Trial

After purchase you can continue working with the mind maps you made using the 30-day trial or the free edition. Mac and iPad&iPhone:If you used the free edition and purchased […]

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Keyboard shortcuts and touchscreen

The (external) keyboard shortcuts that SimpleMind supports differ slightly per platform. Mac: Use the main menu to explore all keyboard shortcuts. Assign shortcuts via your Mac’s System Preferences. Windows:See, or […]

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I see only “No Mind Map selected” (Android)

This can happen when SimpleMind was not installed via the Google Play Store. For example, you used another app/store to install SimpleMind. The only way to fix this is to […]

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Can you restore my mind map?

Mind maps are not stored on our servers, nor do we have access to your mind maps or data. Therefore we cannot restore your mind maps. If you stored the […]

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Trash-can image in the mind map

A trash-can image in the mind map means the mind map is in the trash. Deleting a local mind map moves it to the local trash folder. To remind you […]

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I cannot edit or move topics

Topics jump back after moving them This happens when you’re using an auto layout. Learn more about auto layouts and how to switch to a free-form layout in this help […]

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