Ordering SimpleMind for Windows / Mac
SimpleMind for Windows and/or Mac is sold via on-line store MyCommerce. Similar to how you buy a book from a bookshop, not from the author. MyCommerce does all order processing and delivery. Upon order completion you will receive a confirmation by e-mail with your order information. That email includes your invoice receipt. A second email contains download and activation details for th efull edition. Use this to install SimpleMind on your computer.
For questions about your order, payment or delivery, contact the MyCommerce customer service.
I have not received a delivery email.
You should get an delivery e-mail within 48 hours after payment. This delivery e-mail can blocked by your spamfilter. Please check your spam filter / folder for an email with SimpleMind in the subject. If you cannot find the e-mail, please contact us.
Do you offer refunds?
No, we offer a fully functional Trial before purchase. This allows you to use our products for a period of 30 days and see if it fits your needs.
Do I need to pay VAT?
In some cases VAT is applicable. MyCommerce automatically determines if VAT /tax is applicable and adds the it to the net price.
- Europe: The VAT percentage is depending on the country of residence.
- USA: Customers from Minnesota and Maryland USA need to pay about 7% tax.
- Japan: Customers need to pay 8% VAT tax.
Can I pay in other currencies than Euro?
Yes, although SimpleMind desktop is priced in Euros you can pay in other currencies. To do that, on the MyCommerce cart page, select the currency from the “show prices in” drop down. Please note, to avoid the risk of changing exchange rates, MyCommerce adds 8 tot 10 percent to the price in Euros. To avoid this, select Euro as billing currency. That way your credit card provider / PayPall will use the daily exchange rate and you’ll get a better deal.