FAQ

Example 1

Example 2

Example 3

Example 4

Example 5

You pay only for what you use.
For example, you want to use SimpleMind on your Windows laptop and your Android device. You purchase a license SimpleMind for Windows and a license SimpleMind for Android.

SimpleMind is a one-time purchase, there are no subscriptions or monthly fees.

SimpleMind for Mac and/or Windows is sold directly from SimpleApps.
SimpleMind for iPad/iPhone is sold via Apple’s App Store only.
SimpleMind for Android is sold via Google Play only.

SimpleMind for Mac is available in two editions, the App Store edition from Apple’s App Store and the SimpleApps edition as sold via our website.

The editions are mostly identical. However, due to Apple’s security measures (Sandboxing) some features are not available in the App Store edition. For example, linking to a file on your computer or importing the bookmarks of a .pdf are not available in the App Store edition. Additionally, the App Store edition sporadically has problems due to sandboxing.

We recommend the SimpleApps edition.

• English
• Dutch
• French
• German
• Italian
• Japanese
• Korean
• Portuguese
• Russian
• Spanish
• Simplified Chinese (not in SimpleMind for Android)
• Traditional Chinese (not in SimpleMind for Android)

The language is set by the system settings of your device.
In SimpleMind for Windows you set and change the language using the main menu SimpleMind - Preferences - General options.

We like to keep it simple. You need one license per platform (Mac, Windows, Android and iPad & iPhone) and you pay only for the platforms you use. SimpleMind is sold at the sharpest price possible per platform. Always.

As a result, we have no special discounts, such as student or reseller discounts. There is no discount if you purchase a license for another platform. We do offer multiple desktop licenses at a very large discount, those prices are visible when you purchase SimpleMind Desktop.

• SimpleApps edition – Use the original download and activation e-mail to (re)install SimpleMind. Should you not have this, please contact us and include the original e-mail address and order number or include a screenshot of SimpleMind – About.
• App Store edition – Read how in Apple Support

Changing devices?
Create and restore a back-up of the local mind maps.

1. Run SimpleMind Lite. From the main menu select “SimpleMind” →”SimpleMind Preferences” and select the tab “Local Mind Maps”.
   
2. Click “Export Mind Map Store”. Choose a filename and location, for example the desktop.
3. Start SimpleMind Pro. From the main menu select “SimpleMind” → “SimpleMind Preferences” and select the tab “Local Mind Maps”.
4. Click “Import Mind Map Store” and select and import the .smmstore file you just created with SimpleMind Lite.
5. Check if all mind maps are imported into SimpleMind Pro. You can uninstall SimpleMind Lite afterwards.

SimpleMind shares the mind maps and settings with the SimpleMind Trial. After installing SimpleMind Pro you continue working where you left off.

Only if you purchase SimpleMind Desktop for Mac via the App Store, you need to manually transfer the mind maps.

• SimpleMind won’t start, I see an activation window.
  This means you still need to activate SimpleMind. Check this video.
• I purchased SimpleMind Pro, but still see “30-day Trial has expired”
  The SimpleMind Trial and SimpleMind Pro are two different applications. Make sure to start the right SimpleMind.app. We recommend to use Finder to search and delete the SimpleMind trial.app.

App Store edition

You can open your mind maps on all your devices that have SimpleMind Pro installed.

The easiest way is to sync your mind maps. SimpleMind Pro uses clouds to synchronize your mind maps across devices and all platforms. After connecting SimpleMind Pro to the cloud, you can open and save mind maps directly from and to that cloud.

Supported clouds are:

• Dropbox
• Google Drive
• Nextcloud
• 坚果云 - Nutstore (not on Android)

Nextcloud gives you control over your own data. You install Nextcloud on your own server, giving you full control and security.
坚果云 - Nutstore is a free Chinese cloud service.

Example

• You cannot use your own password to connect SimpleMind to 坚果云 - NutStore. You need an application password. This application password can only be created on the website of 坚果云 - NutStore.
• Sign into your 坚果云 - Nutstore account.
  

• Exchange mind maps with your own devices
  Use a supported cloud, for example Dropbox, to automatically synchronize mind maps. This is the best way if you use SimpleMind on multiple devices. You will always have acces to the latest version of your mind map on on all your devices that have SimpleMind Pro. See how in above FAQ.
• Share with other people that have SimpleMind Pro
  Use a supported cloud, for example Dropbox, when you want to share mindmaps permanently with others. Create a shared cloud folder on a supported cloud and connect SimpleMind to that cloud. See how in above FAQ.
• Share only one mind map one time
  Send your mind map via mail, or another app, in original .smmx format for a one-time transfer.

• Locally on your device or computer.
  Local mind maps are stored in the Mind Map Store directory in the library. You can access those local files, but don’t. Modifying, copying or renaming leads to data corruption or even the irreversible loss of mind maps.
• on Dropbox or Google Drive.
  After connecting SimpleMind to Dropbox or Google Drive, SimpleMind can directly open from, or save to, that cloud. This way you can sync mind maps across devices and platforms.

We recommend to store your mind maps in a cloud. That way you don’t have to make a manual back-up.

If you use Local mind maps, make manual back-ups. Do this on a regular basis and store the back-ups somewhere safe, for example a cloud or usb stick. That way, even if your device is lost or broken, you have access to your back-up.

Read how to make a back-up.

No, the mind maps are still stored on your Mac. SimpleMind Pro shares the mind maps and settings with the trial version. After installing SimpleMind Pro you continue working where you left in the trial version. Also, uninstalling the SimpleMind trail will not remove your mind maps.

If you purchase SimpleMind via Apple’s App Store you need to manually transfer the mind maps from the trial to SimpleMind Pro App Store edition.

Most likely, you selected in SimpleMind for Windows a sub-directory in Dropbox or Google Drive.
The Dropbox directory needs to end with Dropbox, not Dropbox\Folder. You can check this by right clicking the cloud tab – properties.

To fix this, disconnect from the cloud and connect again. You won’t lose your mind maps when disconnecting.

Deleting a local mind map moves it to the local trash folder. To remind you that you’ve deleted this mind map, the mind map displays a trash can image. To get rid of this, move the mind map to any other folder. The same applies to mind maps accidentally created in the trash folder.

Use “Empty Trash” to completely and irreversibly delete the mind maps in the trash folder.

Mind maps not stored on our servers, nor do we have access to your mind maps or data. Therefore we cannot restore your mind maps.

If you stored the mind map on a cloud, you may be able to restore a previous version of your mind map via the cloud's website. Some clouds, like Dropbox, can even restore a deleted file.

• Android, iPhone/iPad, Mac (App Store) We do not collect or have access to your personal data nor to your mind maps or any related data (voice memos, images etc.).
• SimpleMind Desktop, as sold via our website You purchase from on-line MyCommerce. MyCommerce takes care of order processing and delivery. Similar to how you purchase a book from a bookshop, not from the author (us, SimpleApps). After your order completed, MyCommerce forwards us your name, address, e-mail address and product keys. We store this in our customer database. We use this information to send you a copy of your registration details should you ever loose the original. MyCommerce does not give use payment details like credit card numbers. Your data is not shared with or sold to anyone else. We do not have access to your mind maps or any related data (voice memos, images etc.).

Example 1

Example 2

Example 3

Example 4

Example 5

You pay only for what you use.
For example, you want to use SimpleMind on your Windows laptop and your Android device. You purchase a license SimpleMind for Windows and a license SimpleMind for Android.

SimpleMind is a one-time purchase, there are no subscriptions or monthly fees.

SimpleMind for Mac and/or Windows is sold directly from SimpleApps.
SimpleMind for iPad/iPhone is sold via Apple’s App Store only.
SimpleMind for Android is sold via Google Play only.

• English
• Dutch
• French
• German
• Italian
• Japanese
• Korean
• Portuguese
• Russian
• Spanish
• Simplified Chinese (not in SimpleMind for Android)
• Traditional Chinese (not in SimpleMind for Android)

The language is set by the system settings of your device.
In SimpleMind for Windows you set and change the language using the main menu SimpleMind - Preferences - General options.

We like to keep it simple. You need one license per platform (Mac, Windows, Android and iPad & iPhone) and you pay only for the platforms you use. SimpleMind is sold at the sharpest price possible per platform. Always.

As a result, we have no special discounts, such as student or reseller discounts. There is no discount if you purchase a license for another platform. We do offer multiple desktop licenses at a very large discount, those prices are visible when you purchase SimpleMind Desktop.

You can use the original download and activation e-mail to (re)install SimpleMind. Should you not have this, please contact us and include the original e-mail address and order number or include the registration key as displayed in SimpleMind – About.

Changing computers?
Make a back-up of the local mind maps and import those on the new device.

Using multiple devices?
When you use multiple devices, use Dropbox or Google Drive to sync mind maps across devices.

SimpleMind Pro for Windows shares the mind maps and settings with the SimpleMind Trial.
When you first run SimpleMind Pro, you will see all the mind maps you created in the (expired) trial.

• SimpleMind won’t start, I see an activation window.
  This means you still need to activate SimpleMind. Check this video.
• I purchased SimpleMind Pro, but still see “30-day Trial has expired”
  This means the trial version was not replaced with SimpleMind Pro. Make sure you downloaded and installed SimpleMind Pro.
  Does the problem persist? This is usually caused by a virus scanner or something similar that blocked replacing the trial edition. To work around this, first uninstall the trial. Next temporarily disable the virus scanner and re-download and re-install SimpleMind Pro from the activation e-mail. Note: uninstalling the trial will not delete your existing mind maps.
• I am unable to download/the download file is corrupt.
  If you get an error message stating that the downloaded setup file is corrupt, this is either because the download was incomplete, or a virus scanner has blocked the download. You need to temporarily disable the virus scanner and re-download the setup.
• The virus scanner blocked the download.
  Recently some virus scanners report the trial contains a virus or a trojan. This is a false positive and you can install safely. Should this happen, please contact your virus scanner provider to update their virus definitions. If the download is blocked, you need to temporarily disable the virus scanner and re-download SimpleMind.

The SimpleMind for Windows spellchecker uses US-English. You can install dictionaries in some other languages.

You can open your mind maps on all your devices that have SimpleMind Pro installed.

The easiest way is to sync your mind maps. SimpleMind Pro uses clouds to synchronize your mind maps across devices and all platforms. After connecting SimpleMind Pro to the cloud, you can open and save mind maps directly from and to that cloud.

Supported clouds are:

• Dropbox
• Google Drive
• Nextcloud
• 坚果云 - Nutstore (not on Android)

Nextcloud gives you control over your own data. You install Nextcloud on your own server, giving you full control and security.
坚果云 - Nutstore is a free Chinese cloud service.

Example

You can connect to any cloud, as long as the cloud app creates a directory on your computer and syncs that directory to its cloud. SimpleMind relies on this cloud app for the actual synchronization.

All other SimpleMind editions only support Dropbox, Google Drive and NextCloud.

• Exchange mind maps with your own devices
  Use a supported cloud, for example Dropbox, to automatically synchronize mind maps. This is the best way if you use SimpleMind on multiple devices. You will always have acces to the latest version of your mind map on on all your devices that have SimpleMind Pro. See how in above FAQ.
• Share with other people that have SimpleMind Pro
  Use a supported cloud, for example Dropbox, when you want to share mindmaps permanently with others. Create a shared cloud folder on a supported cloud and connect SimpleMind to that cloud. See how in above FAQ.
• Share only one mind map one time
  Send your mind map via mail, or another app, in original .smmx format for a one-time transfer.

• Local
  . Local Mind Maps are stored in a special Mind Map Store directory.  You can access those local files, but don’t. Modifying, copying or renaming leads to data corruption or even the irreversible loss of mind maps. To change or view the Local Mind Map Store directory, select from the main menu SimpleMind - Preferences - Local Mind Maps. Usually this is something like C:\Users\YOURNAME\Appdata\Roaming\ModelMakerTools\SimpleMind\1.0\ Never change the Local storage directory to a cloud directory like the Dropbox directory, you will damage the mind maps.
• External directory.
  SimpleMind for Windows uses External Directories to support saving mind maps in clouds like Dropbox, Google Drive or OneDrive. SimpleMind relies on this third party app for the actual synchronization.You can connect to any cloud as long as you use the third party app, such as the Dropbox app. Please note, SimpleMind on all other platforms can only use supported clouds, for example Dropbox or Google Drive.

We recommend to store your mind maps in a cloud. That way you don’t have to make a manual back-up.

If you use Local mind maps, make manual back-ups. Do this on a regular basis and store the back-ups somewhere safe, for example a cloud or usb stick. That way, even if your device is lost or broken, you have access to your back-up.

Read how to make a back-up.

Most likely, you selected in SimpleMind for Windows a sub-directory in Dropbox or Google Drive.
The Dropbox directory needs to end with Dropbox, not Dropbox\Folder. You can check this by right clicking the cloud tab – properties.

To fix this, disconnect from the cloud and connect again. You won’t lose your mind maps when disconnecting.

Deleting a local mind map moves it to the local trash folder. To remind you that you’ve deleted this mind map, the mind map displays a trash can image. To get rid of this, move the mind map to any other folder. The same applies to mind maps accidentally created in the trash folder.

Use “Empty Trash” to completely and irreversibly delete the mind maps in the trash folder.

Via the main menu use "SimpleMind Pro"- "Preferences" - “Keyboard shortcuts” to see a list of commands with active shortcut keys.
Here you can change the keyboard shortcuts.

Mind maps not stored on our servers, nor do we have access to your mind maps or data. Therefore we cannot restore your mind maps.

If you stored the mind map on a cloud, you may be able to restore a previous version of your mind map via the cloud's website. Some clouds, like Dropbox, can even restore a deleted file.

• Android, iPhone/iPad, Mac (App Store) We do not collect or have access to your personal data nor to your mind maps or any related data (voice memos, images etc.).
• SimpleMind Desktop, as sold via our website You purchase from on-line MyCommerce. MyCommerce takes care of order processing and delivery. Similar to how you purchase a book from a bookshop, not from the author (us, SimpleApps). After your order completed, MyCommerce forwards us your name, address, e-mail address and product keys. We store this in our customer database. We use this information to send you a copy of your registration details should you ever loose the original. MyCommerce does not give use payment details like credit card numbers. Your data is not shared with or sold to anyone else. We do not have access to your mind maps or any related data (voice memos, images etc.).

Example 1

Example 2

Example 3

Example 4

Example 5

You pay only for what you use.
For example, you want to use SimpleMind on your Windows laptop and your Android device. You purchase a license SimpleMind for Windows and a license SimpleMind for Android.

SimpleMind is a one-time purchase, there are no subscriptions or monthly fees.

SimpleMind for Mac and/or Windows is sold directly from SimpleApps.
SimpleMind for iPad/iPhone is sold via Apple’s App Store only.
SimpleMind for Android is sold via Google Play only.

• English
• Dutch
• French
• German
• Italian
• Japanese
• Korean
• Portuguese
• Russian
• Spanish
• Simplified Chinese (not in SimpleMind for Android)
• Traditional Chinese (not in SimpleMind for Android)

The language is set by the system settings of your device.
In SimpleMind for Windows you set and change the language using the main menu SimpleMind - Preferences - General options.

We like to keep it simple. You need one license per platform (Mac, Windows, Android and iPad & iPhone) and you pay only for the platforms you use. SimpleMind is sold at the sharpest price possible per platform. Always.

As a result, we have no special discounts, such as student or reseller discounts. There is no discount if you purchase a license for another platform. We do offer multiple desktop licenses at a very large discount, those prices are visible when you purchase SimpleMind Desktop.

SimpleMind Pro+ is the full functionality App as sold from iTunes.
Simplemind+, without in-app purchase, is a free edition with basic, but powerful, mind mapping features.
Simplemind+, with in-app purchase has full functionality and is identical to SimpleMind Pro+.

However, in SimpleMind Pro+ you can use Apple’s family sharing. In SimpleMind+ you cannot use family sharing. This is because Apple made in-app purchases not available for family sharing.

You can install SimpleMind for iPad & iPhone on another iPad or iPhone, as long as you use the same Apple ID. Read how in Apple Support.

Note! If you purchased SimpleMind Pro+, install SimpleMind Pro+.
If you used in-app purchase in SimpleMind +, install SimpleMind+.

If you change devices, make a back-up of the local mind maps and import those on the new device.

You can transfer the mind maps made with SimpleMind+ to SimpleMind Pro.

1. Open SimpleMind+ and tap “Mind Maps” or "Local".
   
2. Tap the share icon  (bottom of the screen) and select “Export via Email”.
3. This creates an email with a single file attached that contains all your mind maps. Send this email to yourself.
4. Locate this email in the Mail App. Select SimpleMind Pro to open the attachment.
5. Check if SimpleMind Pro imported all mind maps. If so, you can uninstall SimpleMind+ afterwards.

You can open your mind maps on all your devices that have SimpleMind Pro installed.

The easiest way is to sync your mind maps. SimpleMind Pro uses clouds to synchronize your mind maps across devices and all platforms. After connecting SimpleMind Pro to the cloud, you can open and save mind maps directly from and to that cloud.

Supported clouds are:

• Dropbox
• Google Drive
• Nextcloud
• 坚果云 - Nutstore (not on Android)

Nextcloud gives you control over your own data. You install Nextcloud on your own server, giving you full control and security.
坚果云 - Nutstore is a free Chinese cloud service.

Example

• Exchange mind maps with your own devices
  Use a supported cloud, for example Dropbox, to automatically synchronize mind maps. This is the best way if you use SimpleMind on multiple devices. You will always have acces to the latest version of your mind map on on all your devices that have SimpleMind Pro. See how in above FAQ.
• Share with other people that have SimpleMind Pro
  Use a supported cloud, for example Dropbox, when you want to share mindmaps permanently with others. Create a shared cloud folder on a supported cloud and connect SimpleMind to that cloud. See how in above FAQ.
• Share only one mind map one time
  Send your mind map via mail, or another app, in original .smmx format for a one-time transfer.

SimpleMind Pro can import native SimpleMind mind maps (.smmx), freeMind (.mm), .opml files, text files (.txt) and the table of contents of a .pdf.

• Locally on your device.
  Local mind maps are stored in a private application directory on your device. This directory is not accessible from the outside.
• on a cloud.
  After connecting SimpleMind to a supported cloud, SimpleMind can directly open from, or save to, that cloud. This way you can sync mind maps across devices and platforms.

We recommend to store your mind maps in a cloud. That way you don’t have to make a manual back-up.

If you use Local mind maps, make manual back-ups. Do this on a regular basis and store the back-ups somewhere safe, for example a cloud or usb stick. That way, even if your device is lost or broken, you have access to your back-up.

Read how to make a back-up.

When topics jump back after you moved them, you’re using an auto layout. Click here to learn more about this and how to change this to a free form layout.

If you cannot edit a mind map, for example you are not able to edit the topic text, most likely you’ve zoomed out too much.
Zooming out beyond a certain level will switch the mind map to read-only, this prevents unwanted changes. Zoom in to bring back the normal functionality. If you prefer to work zoomed out, you can adjust the editor scale.

Most likely, you selected in SimpleMind for Windows a sub-directory in Dropbox or Google Drive.
The Dropbox directory needs to end with Dropbox, not Dropbox\Folder. You can check this by right clicking the cloud tab – properties.

To fix this, disconnect from the cloud and connect again. You won’t lose your mind maps when disconnecting.

Deleting a local mind map moves it to the local trash folder. To remind you that you’ve deleted this mind map, the mind map displays a trash can image. To get rid of this, move the mind map to any other folder. The same applies to mind maps accidentally created in the trash folder.

Use “Empty Trash” to completely and irreversibly delete the mind maps in the trash folder.

• Stop editing topic: Command+Enter
• Add
  • Child topic: Tab (use stop editing first)
  •  Sibling topic: Enter (use stop editing first)
  • Cross Link: Command+L
• Copy selected element: Command+C
• Cut selected element: Command+X
• Paste: Command+V
• Delete: Backspace
• Edit Text: Command+E
• Edit Note: Command+N
• Navigate between topics: Arrow keys
• Bold font style for selected topics or labels: Command+B
• Italic font style for selected topics or labels: Command+I
• Toggle Underline font effect for selected topics or labels: Command+U
• Undo: Command+Z
• Redo: Shift+Command+Z
• Apply default Word Wrap: Ctrl+W

Mind maps not stored on our servers, nor do we have access to your mind maps or data. Therefore we cannot restore your mind maps.

If you stored the mind map on a cloud, you may be able to restore a previous version of your mind map via the cloud's website. Some clouds, like Dropbox, can even restore a deleted file.

• Open SimpleMind and tap “Mind Maps” to open the Mind Map Explorer. On iPhone tap "Local" or "Cloud".
  
• Navigate to the mind map.
• Left swipe a little bit and tap "More" to rename, move or duplicate.
  
• Tap "Delete" or left swipe completely to delete the mind map.

• Android, iPhone/iPad, Mac (App Store) We do not collect or have access to your personal data nor to your mind maps or any related data (voice memos, images etc.).
• SimpleMind Desktop, as sold via our website You purchase from on-line MyCommerce. MyCommerce takes care of order processing and delivery. Similar to how you purchase a book from a bookshop, not from the author (us, SimpleApps). After your order completed, MyCommerce forwards us your name, address, e-mail address and product keys. We store this in our customer database. We use this information to send you a copy of your registration details should you ever loose the original. MyCommerce does not give use payment details like credit card numbers. Your data is not shared with or sold to anyone else. We do not have access to your mind maps or any related data (voice memos, images etc.).

Example 1

Example 2

Example 3

Example 4

Example 5

You pay only for what you use.
For example, you want to use SimpleMind on your Windows laptop and your Android device. You purchase a license SimpleMind for Windows and a license SimpleMind for Android.

SimpleMind is a one-time purchase, there are no subscriptions or monthly fees.

SimpleMind for Mac and/or Windows is sold directly from SimpleApps.
SimpleMind for iPad/iPhone is sold via Apple’s App Store only.
SimpleMind for Android is sold via Google Play only.

• English
• Dutch
• French
• German
• Italian
• Japanese
• Korean
• Portuguese
• Russian
• Spanish
• Simplified Chinese (not in SimpleMind for Android)
• Traditional Chinese (not in SimpleMind for Android)

The language is set by the system settings of your device.
In SimpleMind for Windows you set and change the language using the main menu SimpleMind - Preferences - General options.

We like to keep it simple. You need one license per platform (Mac, Windows, Android and iPad & iPhone) and you pay only for the platforms you use. SimpleMind is sold at the sharpest price possible per platform. Always.

As a result, we have no special discounts, such as student or reseller discounts. There is no discount if you purchase a license for another platform. We do offer multiple desktop licenses at a very large discount, those prices are visible when you purchase SimpleMind Desktop.

You can install SimpleMind Pro for Android on another Android device, as long as you use the same Google ID.  Read how in the Google Play Store help.

If you change devices, make a back-up of the local mind maps and import those on the new device.

The first time you start SimpleMind Pro, it will ask if you want to transfer the mind maps you created with SimpleMind Free. You’ll see a notification when this is complete. After you checked all mind maps are imported into SimpleMind Pro, you can uninstall the free version.

Should this not happen automatically, or if you declined, you can do this manually.

You can open your mind maps on all your devices that have SimpleMind Pro installed.

The easiest way is to sync your mind maps. SimpleMind Pro uses clouds to synchronize your mind maps across devices and all platforms. After connecting SimpleMind Pro to the cloud, you can open and save mind maps directly from and to that cloud.

Supported clouds are:

• Dropbox
• Google Drive
• Nextcloud
• 坚果云 - Nutstore (not on Android)

Nextcloud gives you control over your own data. You install Nextcloud on your own server, giving you full control and security.
坚果云 - Nutstore is a free Chinese cloud service.

Example

• Install the Dropbox app or Google Drive app for Android (optional).
• For Google Drive make sure you have the latest version of Google Play Services installed.

• Open SimpleMind and tap the menu to open the Mind Map Explorer.
  
• Tap the navigation tab.
  

• Exchange mind maps with your own devices
  Use a supported cloud, for example Dropbox, to automatically synchronize mind maps. This is the best way if you use SimpleMind on multiple devices. You will always have acces to the latest version of your mind map on on all your devices that have SimpleMind Pro. See how in above FAQ.
• Share with other people that have SimpleMind Pro
  Use a supported cloud, for example Dropbox, when you want to share mindmaps permanently with others. Create a shared cloud folder on a supported cloud and connect SimpleMind to that cloud. See how in above FAQ.
• Share only one mind map one time
  Send your mind map via mail, or another app, in original .smmx format for a one-time transfer.

• Locally on your device.
  Local mind maps are stored in a private directory on your device. This directory is not accessible from the outside.
• on Dropbox or Google Drive.
  After connecting SimpleMind to Dropbox or Google Drive, SimpleMind can directly open from, or save to, that cloud. This way you can sync mind maps across devices and platforms.
• Advanced -in an External Directory.
  Mind maps can be stored in a public directory on the device. Optionally, you may use a third party app to synchronize this public directory with other devices. For the advanced Android+Windows user, you can use a third party app to synchronize this public directory. The same can be done in SimpleMind for Windows , allowing you to use alternative cloud options. Please note, we cannot offer support for this on how to make this work.

We recommend to store your mind maps in a cloud. That way you don’t have to make a manual back-up.

If you use Local mind maps, make manual back-ups. Do this on a regular basis and store the back-ups somewhere safe, for example a cloud or usb stick. That way, even if your device is lost or broken, you have access to your back-up.

Read how to make a back-up.

When topics jump back after you moved them, you’re using an auto layout. Click here to learn more about this and how to change this to a free form layout.

If you cannot edit a mind map, for example you are not able to edit the topic text, most likely you’ve zoomed out too much.
Zooming out beyond a certain level will switch the mind map to read-only, this prevents unwanted changes. Zoom in to bring back the normal functionality. If you prefer to work zoomed out, you can adjust the editor scale.

Most likely, you selected in SimpleMind for Windows a sub-directory in Dropbox or Google Drive.
The Dropbox directory needs to end with Dropbox, not Dropbox\Folder. You can check this by right clicking the cloud tab – properties.

To fix this, disconnect from the cloud and connect again. You won’t lose your mind maps when disconnecting.

Deleting a local mind map moves it to the local trash folder. To remind you that you’ve deleted this mind map, the mind map displays a trash can image. To get rid of this, move the mind map to any other folder. The same applies to mind maps accidentally created in the trash folder.

Use “Empty Trash” to completely and irreversibly delete the mind maps in the trash folder.

• Add
  • Child topic: Tab
  •  Sibling topic: Enter
  • Cross Link: Ctrl+L
• Copy selected element: Ctrl+C
• Cut selected element: Ctrl+X
• Paste: Ctrl+V
• Delete: Del
• Edit Text: Ctrl+E
• Edit Note: Ctrl+N
• OK: Ctrl+Enter
• Escape: Cancel
• Navigate between topics: Arrow keys
• Bold font style for selected topics or labels: Ctrl+B
• Italic font style for selected topics or labels: Ctrl+I
• Toggle Underline font effect for selected topics or labels: Ctrl+U
• Undo: Ctrl+Z
• Redo: Ctrl+Y
• Apply default Word Wrap: Ctrl+W
• Zoom in: Ctrl+[ or Ctrl+Num Add
• Zoom out: Ctrl+] or Ctrl+Num Subtract

Mind maps not stored on our servers, nor do we have access to your mind maps or data. Therefore we cannot restore your mind maps.

If you stored the mind map on a cloud, you may be able to restore a previous version of your mind map via the cloud's website. Some clouds, like Dropbox, can even restore a deleted file.

This can happen when SimpleMind was not installed via the Google Play Store. For example, you used another app/store to install SimpleMind.

The only way to fix this is to install SimpleMind directly in the Google Play Store.First make a back-up of your local mind maps (if you have any).Remove the app and install again from the Google Play Store.

Note! If you use SimpleMind Free, it is not possible to make a back-up. Deleting SimpleMind will also delete your mind maps.

• Android, iPhone/iPad, Mac (App Store) We do not collect or have access to your personal data nor to your mind maps or any related data (voice memos, images etc.).
• SimpleMind Desktop, as sold via our website You purchase from on-line MyCommerce. MyCommerce takes care of order processing and delivery. Similar to how you purchase a book from a bookshop, not from the author (us, SimpleApps). After your order completed, MyCommerce forwards us your name, address, e-mail address and product keys. We store this in our customer database. We use this information to send you a copy of your registration details should you ever loose the original. MyCommerce does not give use payment details like credit card numbers. Your data is not shared with or sold to anyone else. We do not have access to your mind maps or any related data (voice memos, images etc.).

• Access to microphone: required to add voice memos to topics. Recorded voice memos are uploaded to your cloud of choice. Never to our servers. We do not access the microphone for anything else.
• Access to Accounts (and identity): required to be able to authorize with Google Drive. This is actually a Google requirement. Connecting to Google Drive is the only place where SimpleMind accesses Accounts. If you don’t connect SimpleMind to Google Drive, SimpleMind won’t need access to Contacts.
• Access to Contacts: required to be able to add or open a link to a contact. If you don't link to contacts SimpleMind won’t need access to Contacts.
• Access to External Storage and Documents: required to be able to exchange data with other apps and to be able to store mind maps in the “External Directory”.
• Access to Internet and Network state: required to be able to synchronize with clouds (Dropbox, Google Drive).
• Install Shortcuts: required to be able to add a shortcut to a mind map on the start screen at user request.